STAFF

 

 
 Each community we manage is assigned an AssociationManager who is supported
by the following groups within ourorganization:


 
  •  Maintenance Coordinator – Maintain vendor database, inspect community, obtain proposals, respond to maintenance related calls and coordinate insurance claims.
 
  • Administrative Assistant – Answer incoming calls, process requests for architectural approval, coordinate annual meetings, send violation notices and assist with mailings.
 
  • Accounts Receivable – Process receipts and homeowner payments, respond to calls regarding billings, administer late fee policies and send past due statements.
 
  • Accounts Payable – Process invoices for payment.
  • Senior Management – Provide leadership, support and supervision.
 
  • Other Association Managers – Share experiences and assist when primary manager is away from the office.
 
  • Collections – Engage attorney for collection of delinquent accounts, respond to collection related calls, administer and monitor payment plans, bankruptcies, and foreclosures.
 
  • Property Transfer – Respond to real estate closings, maintain and update homeowner database and information and send assessment billings to all homeowner, builders or developers.
 
  • Special Projects – Assist with unique mailings, billings, bulletins, amendments, auditing, special assessments, team building, new customers and problem solving.
 
  • Accounting– Process journal entries, reconcile bank statements, banking relations and produce, review, and distribute financial statements.
 
  • Receptionist – Greets visitors and callers.
 
  • Outside Counsel and Assistance – Industry professionals and advisors outside of our office are routinely called upon to assist with continuing education, training and problem solving.
 


 Hawthorne Management Company
P.O Box 11906, Charlotte, NC 28220-1906
Phone: (704) 377-0114
FAX: (704) 347-4475

Admin@hawthornemgmt.com
©2015 Hawthorne Management Company